what we solve
getting results by treating people well
Graham Keen Partnership's approach always has an impact in this area, whatever the specific objectives, and 50% of our briefs do include it specifically.
- Interpersonal skills, emotional competence
- Team-working within and between groups
- Leadership, management values
There are still, let's be honest, people in denial about the value of emotional intelligence in the workplace. Yet when was the last time you heard any respected business school advocating treating your staff or customers in any other way as a path to high performance? We find these folk very easy to win over by laying out just 1% of the avalanche of evidence.
Eg inclusive management cultures deliver 38% more growth in shareholder value in the long term (study of 600 large British companies, 1996).
There are many more people who accept its value in theory but keep falling back into their old insensitive ways, despite their attempts to change. These we help in a different way, by teaching them how to change their default behaviour patterns using conditioning.
Ever been let down by will power? So have we all - it's not meant to work all the time, just in emergencies. Changing our all-the-time behaviours requires us to address them at source. This takes an hour to explain, a day to demonstrate, then its up to the individual. Once changed, they stay fixed unless one works to undo them, which is why our impact lasts for years.
